Shipping fee for entering invalid or incorrect address and having item returned to sender. This Shipping fee is for our boxes.
Please purchase this listing if you would like your package sent back out after it was returned to sender to due customer error- Entering invalid address. Than shoot us an email at email@example.com with your box order number and your new shipping order number.
Unfortunately we can no longer eat the cost of re-sending out boxes for free after they have been returned to sender due to customer error.
It cost us $7.75 per extra label we have to buy to send these returned boxes back out. Our subscription box already has a low profit margin so this is a very large sum per box to lose.
I really wish it was something that we could do for free but lately we have been losing out on a lot of money from purchasing these extra shipping labels for you guys.
I do apologize and hope you adore your box.
The Stoney Babe