Commonly Asked Questions
1. When will I receive my box?
Subscription Boxes ship the beginning of the following month.
Example: If you order a box June 5th, it will ship the beginning of July. If you order a box October 20th, it will ship the beginning of November. If you need a box by a given date, make sure to contact us so we can assist you.
Mystery Boxes ship immediately after fulfillment is complete, typically within 3-5 days.
Note: Due to COVID-19, Mystery Box orders are significantly delayed in shipping and may take upwards of 10 days.
2. When will I get a tracking number for my item?
Tracking numbers will be emailed or texted to you when your item is in transit. If your order is still being fulfilled, you will not receive a tracking number. Please see above (Question1) in regards to when your order is expected to ship.
3. Do you ship internationally?
Currently, we ship to all US States and to Canada.
We're working to expand shipping to other locations, including Australia, the UK, and Germany.
4. Marijuana isn't legal in my state, can I still get a box?
Yes, our boxes do not contain or promote the use of any illegal substances, including (but not limited to) marijuana.
We do not condone the use of our products for marijuana or cannabis.
4. I'm only 18. Can I purchase a box?
You must be 21 years of age or older to purchase any item from The Stoney Babe Box.
5. Do the boxes come with weed or edibles?
No. Some items may contain candy or snacks (that are edible, but not "edibles").
6. How can I get a box that's sold out?
Our monthly subscription boxes change each month and are not available for purchase once they're sold out. Sometimes, certain items from the boxes will be included in Mystery Boxes, but the whole themed-box itself will not be available again (unless otherwise announced).
7. The boxes keep selling out before I can get one! Help!
You can send an email to: firstname.lastname@example.org Subject: Update me on boxes.
Then, when boxes become available, you'll be the first to know!